Q2 Company Survey — Town Web / HeyGov / ClerkMinutes

About You

Which department are you in?*

Your name (optional — leave blank to stay anonymous)

Company Pulse

How would you rate the overall health of the company right now?*

Not healthyVery healthy

How excited are you about where the company is headed in Q2?*

Not at allExtremely excited

Strategy & Clerkware Alignment

After today's State of the Company, how clearly do you understand the Clerkware vision and how your work connects to it?*

Very clear — I understand how my role connects to Clerkware Mostly clear — I get the direction but have some gaps Somewhat unclear — I understand the concept but not how I fit in Not clear — I need more context to connect my work to it

How confident are you that the company is set up to successfully execute our Q2 goals?*

Not confidentVery confident

Which Q2 company priority feels most important from where you sit?* Pick the one that resonates most with your work.

Clerkware positioning — telling a unified story across products Demand generation — getting more leads and visibility Lead quality and conversion — closing better deals Concierge-level client experience — keeping and growing clients Building revenue-ready products — getting key products to a state where they can close deals Operational visibility — knowing what's working and what isn't Execution discipline — following through on what we commit to

Ownership & Role Clarity

How clearly defined is your ownership and decision-making authority in your role?*

Very clear — I know exactly what I own and where I make decisions Mostly clear — minor gray areas but nothing blocking me Some confusion — overlap or gaps that cause friction Unclear — I'm often unsure who owns what or where to escalate

Do you have the tools, resources, and clarity you need to execute your role effectively?*

Yes, consistently Mostly Sometimes Rarely

Do you feel your work is meaningful and valued?*

Yes, consistently Sometimes, but not always Rarely No, I feel disconnected from impact

What is the single biggest operational bottleneck preventing you from doing your best work?*

Communication & Visibility

How well does the company communicate important updates and decisions to your team?*

Very poorlyExcellently

How well is your department collaborating with other teams right now?*

Strong — we're well-coordinated across teams Good — mostly smooth with some friction points Limited — we mostly operate in our silo Poor — cross-team work is slow or confusing

What information do you wish you had more visibility into?

AI & Ways of Working

How actively are you using AI tools (Claude, Claude Code, etc.) in your day-to-day work?*

Daily — it's a core part of how I work A few times a week Occasionally — I try it but haven't built a habit Rarely or not yet

What's one task or workflow in your role that you think AI could help automate or speed up?

Open Feedback

What is the company doing well right now that we should protect or double down on in Q2?*

What is one thing YOU will personally commit to doing differently in Q2? This one's about ownership — not feedback to leadership, but your own commitment.

If you were CEO for a day, what is one realistic process or policy you would change immediately?

What do you need from leadership this quarter to do your best work?

Anything else you'd like leadership to know?

The Really Important Stuff

🍕 What is your stance on pineapple on pizza?* Leadership needs to know. For team culture reasons. Definitely not just for fun.

⛔ Absolutely not. I will not be debating this. Moving on. 🫣 I've eaten it. I enjoyed it. I will never speak of this again.

Your honest take
shapes Q2 execution.

Thank you for your honesty.

Your honest takeshapes Q2 execution.

Thank you for your honesty.

Your honest take
shapes Q2 execution.